Terms of service

 

LumaPocket™

Last updated: 1 February, 2026

1. Overview

This website is operated by LumaPocket™ (“we”, “us”, “our”). Throughout the site, the terms “you” and “your” refer to the user or customer of our website.

By visiting our website and/or purchasing from us, you engage in our Service and agree to be bound by these Terms of Service (“Terms”), including all policies referenced herein.

If you do not agree to these Terms, you must not use this website.

2. Online Store Terms

By agreeing to these Terms, you confirm that:

  • You are at least 18 years old or using the website under supervision of a legal guardian.

  • You will not use our products for unlawful or unauthorized purposes.

  • You will not transmit viruses, malicious code, or harmful content.

Any breach may result in immediate termination of services.

3. Products and Services

We make every effort to display product descriptions, images, and specifications accurately. However:

  • Colours and images may vary depending on device displays.

  • Product availability may change without notice.

  • We reserve the right to limit quantities or discontinue products at any time.

Products are intended for personal consumer use unless otherwise agreed.

4. Pricing and Payments

All prices are listed in GBP (£) unless otherwise stated.

We reserve the right to:

  • Modify prices at any time without prior notice.

  • Correct pricing errors or inaccuracies.

  • Cancel orders affected by incorrect pricing.

Payment must be received in full before order processing.

5. Order Acceptance

We reserve the right to refuse or cancel any order if:

  • Fraud or unauthorized activity is suspected.

  • Incorrect information has been provided.

  • Product availability changes.

If payment has already been processed, a full refund will be issued.

6. Shipping and Delivery

Estimated delivery times are provided for guidance only and are not guaranteed.

LumaPocket™ is not liable for delays caused by:

  • Courier services

  • Customs processing

  • Weather or unforeseen circumstances

Risk of loss transfers to the customer upon delivery confirmation.

7. Returns and Refunds

Returns and refunds are governed by our Refund Policy, which forms part of these Terms.

8. Intellectual Property

All content on this website, including:

  • logos

  • branding

  • images

  • text

  • graphics

is the intellectual property of LumaPocket™ and may not be copied, reproduced, or used without written permission.

9. Limitation of Liability

To the maximum extent permitted by law, LumaPocket™ shall not be liable for:

  • indirect or consequential damages

  • loss of profits or revenue

  • misuse of products

Nothing in these Terms excludes rights granted under UK consumer law.

10. Accuracy of Information

We are not responsible if information on this site is incomplete or outdated. Content is provided for general information only.

11. Third-Party Services

Our store may include links or integrations with third-party services. We are not responsible for third-party policies or practices.

12. Privacy

Your submission of personal information is governed by our Privacy Policy.

13. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of the website constitutes acceptance of any changes.

14. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of England and Wales.

15. Contact Information

For questions regarding these Terms:

LumaPocket™
Email: support.lumapocket@gmail.com