Frequently asked questions
What should I do if only part of the light strip lights up?
You need to scan the QR code to download the APP and set the number of lamp beads to 150 in the APP.
What should I do if the light strip only lights up one color?
Change the number of light strip segments in the APP to the number of colors you need. Up to 14 colors can be lit at one time.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.